Refund policy
Returns & Exchanges
– Eligible items (excluding personalized/custom-made products) may be returned within 30 days of delivery, unused and in original packaging.
– Non-returnable items: Customized products (e.g., engraved, printed, or made-to-order items based on customer-provided designs).
– Damaged/defective items: Must be reported within 48 hours of delivery for a replacement.
– We cover return shipping costs for items that are defective, damaged. If the return is due to a change of mind or other buyer-related reasons, we may deduct the return shipping cost from the refund.